HeartsInitially, I struggled with this powerhouse of a word.

I was apt, for example, to bark at a customer service representative or get teed off if someone cut me off in traffic. But age and children can soften one’s heart.

I developed compassion. This has helped me be a better daughter, friend, mother, partner and a writer.

How does compassion affect your writing?

This has been key in my ability to raise my writing to the next level.

In the nonfiction arena, it’s given me a new perspective. Instead of how best do I write this piece, it’s made me ask, “How do I help this client sell an idea? How do I help this company reach their target audience? What is the best way for me to deliver this organization’s message?”

It’s a simple change that’s had a profound impact on how I write.

In fiction, it’s put me in the shoes of publishers and editors. They want to create unique, meaningful and creative products. They want to show the world the diamond in the rough piece. They want to be as successful as I do.

When I first started writing, I had a huge chip on my shoulder. I didn’t think about the person reading my material. I thought only about myself-how do I not fail? How do I not sound like I’m pretending? How do I hide my insecurities? As you can imagine, this made for weak and self-conscious pieces.

I think about how I’d feel if I receive half-hearted, rude or thoughtless service. I feel ripped off. I feel gipped. I feel like I never want to be a customer here again.

I then think about the hotel that left me a complimentary bottle of water or the restaurant that remembered me and my order from last time. All that extra attention made a difference in my experience.

It’s the same thing about writing.

Can you put yourself in your client’s shoes and then use your words from this perspective? Can you understand their own insecurities and fear? Can you use that information to provide the service and product that you would be grateful to receive?

If you think this way while working on your next project, your fear and insecurity will melt away. All that will be left is your desire to do your best to fill your client’s greatest needs.

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